Missing calls

When I'm out traveling and my 6 switches to Extended and I try to make a call it tells me to enter the 10 digit number and don't hit send so I do this and the call goes through. This is a real pain when I'm driving and it just started doing this a few months ago. It will have 4-5 bars on Extended and I have to still do this. I assumed it would switch to a different carriers towers and work like it has done in the past. I've called in and nothing has changed. I've also been missing calls that most times don't show up in my recent or missed calls list but they do go to voicemail. That's frustrating too.

Accepted answers

Verizon_Support

Aztecking thank you for getting back to me. The steps suggested is a good thing to do, it is beneficial to do when having the trouble. It is possible that you may need a new sim card. If you would like to get one prior to your next trip you can go into any direct store location to get one free of charge. To find a store nearest you please visit http://vz.to/1GL06h5

TionnaB_VZW
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All comments

MiiHere

If you're in an extended network area then you are right, you are using another carriers towers. You could open a ticket with Verizon, you'd have to tell them exactly where you were so they could figure out which tower it was, but if you travel there often it might be worth it.

Aztecking

That's my next step and if this time they can't get it right then I'm switching back to ATT. I can't be missing calls or dealing with the extended crap. This is my business phone.

MiiHere

Something you could try is making sure you're set to LTE/CDMA - I've driven coast to coast and while I didn't talk much on my phone while driving, I don't remember a time when I was in an extended network. I kept to the main roads and stopped in bigger towns so that might be why.

Aztecking

I just checked and I'm on LTE.

tbo27

what plan are you on?

Aztecking

IM on the Family Share Plan.

Azmn

I lost my IPAD and we old like toknow how to trace it and get it back

Azmn

Is there away to trCe and recover a .missing. IPad?

[Deleted User]

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Verizon_Support

Hello, Azmn.

We are so sorry to hear that you lost your iPad. I hope you can find it! Do you happen to know if you set up 'Find My' on the device? Please feel free to send us Private Note if you need assistance, or if you would like for us to add it to the lost/stolen list.

CelesteR_VZW