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Text Messages stuck in "sending"

Any ideas on what may suddenly be causing my GS3 to not send text messages? I can receiving SMS and MMS messages just fine. No problems with phone calls.

I rebooted my phone several times, switched it to wifi only, then mobile data only, rebooted with each change attempt and no change. Switched my data mode (global being the default) and no change after attempts with this. Removed SIM card - no change. Stopped and restarted the messaging service, cleared data and cache for it - no change. Cleared RAM - no change. Deleted old messages (problem conversations as well as other conversations) - no change. Switched and tried again with the google messenger app - no change.

Working off of strong 4Glte signal if not wifi.

Android version 4.4.2

Phone model: Samsung Galaxy S 3 (SCH-I535)

Signal strength -95 dBm 45 asu

Last successful message sent 24+ hours ago.

First message stuck approx 20 hours ago.

No error messages.

I noticed is that an error message that used to come up with each reboot (some function related to google+) no longer appears as of the latest updates to the google apps. Noting this, I tried uninstalling the updates for these apps - still no change.

Other than that, only apps that are part of the android OS and such have updated recently.

The only thing I haven't done is a factory reset, which I am trying to avoid as much as possible.

Comments

Snn5

There was a HUGE outage of service in the North Carolina area yesterday. Maybe you live near there?

keeshii

I'm afraid not. South Central PA. It is isolated to just my phone that I can tell. Family and co-workers can send and receive just fine.

Verizon_Support

Keeshii,
Sounds like you have done your research, thanks for that and for advising of the steps already completed. All the steps you have completed would be moving in the right direction, good news there but sorry to hear the issue still persists. The one thing we can try prior to a factory reset is putting the device into Safe Mode and then test the texting service. Here are the instructions for putting the device into Safe Mode: http://vz.to/1NjROVY If the issue should not be present in the Safe Mode this would mean that there is a third-party application causing the issue. Please advise of any changes.

ChrisM_VZW
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keeshii

No Change in the problem while working in safe mode from the initial test. Checking it with the previous troubleshooting I tried (other than what safe mode limits).

...

The problem continues to persist. Not seeing any changes in the behavior after additional testing.

When booted into safe mode, the messaging app did come up with each message stuck in sending to have failed. I tried the initial resend, as well as to copy/paste and delete the original message.

Back out of safe mode, I ran the settings reset before attempting the factory reset - no change either.

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