My screen on my Note 4 is cracked. I have insurance how do I go about getting a new phone? I cannot find it on the verizon website.
Mobile Protection Insurance - Technology Warranty Support | Asurion
Depending on where you bought from, be it a Verizon corporate store or an authorized retailer, Asurion is what Verizon uses. Retailers may use another service.
you still didn't answer my question lol - I bought if through Verizon.
so how do i get a new phone??
I DID answer your question.
My question to YOU is: Do you have insurance?
Go to the link above and enter in the carrier and phone model. That is Asurion's website. You will find your deductible there and the process to file a claim. If you DO NOT have insurance, then you must buy a new or used phone compatible with Verizon.
