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Lg G3 lollipop issues - tear2 tech Jamie

I just got off a 2.5 hour phone call with customer service after spending an hour on chat with Reginald about being able to get out of these Lg G3 phones and being promised that I could renew my contract (another 2 years) and get 200.00 credit per line and get new phones at the UPGRADE price. After speaking for 2.5 hours on this and talking to the Managers Managers (Jamie) I get told "well we really wont miss your business we have a lot of customers"

Now is see Verizon true colors and I am really glad someone spoke up and told me the truth. I am not going to roll over and let VZ pick my pocket for years when I did nothing wrong, their Lollipop LG G3 phones are well documented to have major issues. Not my problem but I have to deal with it..

Comments

Verizon_Support

lg3lollipopjunk,

I definitely understand how crucial it is to have a phone you can count on. That's incredibly important. We're always here to support you with any issues you're having. What concerns do you have with your G3 phones? Your loyalty means the world to us and we don't want to see you go anywhere. We're glad to assist you with them.

AndrewT_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

lg3lollipopjunk

No my loyalty means nothing to your company I have been having the same problems for months now and no one cares .. .they just keep telling me to do the same thing over and over again and its not working after a while you just have to stop the insanity and go get a different phone with a different carrier .. I never had these problems with At &T … its cool your tear2 tech said it best you don’t need my business you have enough customers.

The phone has major issues with the lollipop update and no one cares..

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