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IOS 9 Unable to Keep Cellular Turned On per Application

I have an iPhone 5s and updated it to IOS 9 recently. I quickly noticed that I was unable to keep my cellular use turned on with the various apps that I have on my phone. I have tried the fixes I have found on the interwebs but the differences is that I DO have cellular connectivity with most of my apps but I am unable to toggle on and off cellular usage on my phone since updating. Those apps I have toggled to Off remain off even after toggling it back to On, once I go out of the cellular settings it reverts back to the off position. Any thoughts?

Comments

Verizon_Support

xzphen,

That definitely sounds like a problem. Being able to use cellular data on your iPhone is an important feature. Let's toggle a few settings to get this corrected. Have you applied or set any restrictions on your phone? Let's check them out.

1) In Settings>Cellular, set everything that you want to have on and off
2) In Settings>General>Restrictions>Cellular Data Use, make sure "Don't Allow Changes" is checked off, then back out that menu
3) Go back to Settings>Cellular, then toggle Cellular Data to OFF, wait a few seconds, then toggle Cellular Data back to ON

This will take away the ability to change the Cellular Data Settings either way, on or off, with "Don't Allow Changes" applied to Cellular Data Use in Restrictions.

YareliM_VZW
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xzphen

Thank you for your response, I appreciate it. Unfortunately this did not work mostly due to the fact once I go out of the cellular setting section the changes I made revert instantly back so by the time I attempt the restrictions it's incorrect or rather status quo.

Example:

I toggle on Strava to work off of Cellular, once I leave the cellular section under settings Strava gets instantly reverted back to the Off position it does not allow or rather provide me the opportunity to follow your instructions. :smileysad:

oneilb83

I'm having the same issue too

meghanj100

I tried this and i am still having the same problem.

CGWaters

According to Ios 9 cant enable mobile data for application(s)? | Apple Support Communities, this is a problem many other users are experiencing. Presumably, it will be fixed with a forthcoming point release.

oneilb83

Apple did release a 9.0.1 update today but that sure didn't fix the problem at all and the other problem with iOS 9 is with the settings app when you open it you can't see the Airplane Mode with the off/on switch and thats not suppose to be doing that

Tidbits

Did any of you guys try a factory reset without backup? Just make sure you backup prior to save data. If it works then it was either the backup or a setting that was stuck and using backup kept it stuck.

oneilb83

That's not gonna work

WarriorChief

I am having the same issue. Safari, the App store and every other app minust FB, Messenger, Google Maps and Google Chrome will not stay connected. I switch all of them to green, exit out of the settings tab and then go back in and the tabs are swtiched back off.

tbo27

until apple comes out with 9.0.2 you'll have back up to icloud or iTunes then restore as new if you want it to work but you wont have your info on it . once you get the update then restore from backup . this info comes from apple tier 2 tech

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