When people call me they get a message that says "the verizon customer is not in service, please try again later". Does anyone know why?
Have you recently ported? Is you SIM card (if using 4G phone) installed correctly?
So last week my phone was not receiving or dialing out calls. It would just be dead air. So they put in a "ticket" to check the network. That took 3 days. Finally after more tests they sent me a new phone on Monday. So I had to take my sim card out of the old phone and put it in new phone. It has been working without issues until today.
Wonder if maybe a free SIM replacement at a corporate store might help since you reused it in the new phone.
We always want to keep you connected, meghancmartin. When did this start? Where are you located? Is this hapening in different areas? Try dialing *73 to disable any moistaken call forwarding that may have been activated.
YaleK_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
