Droid Turbo receiving error message when accessing audio text message. Any suggestions?
We want you to get your sound messages error free, Oly15. What is the error message? Do these errors appear when the message arrives or when you go back to replay the audio? What type of file is the audio message? Let's explore what's going on.
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The error message is "Error while playing audio, please retry." When it arrives and when I try to replay it. Its a multimedia message.
That is certainly odd Oly15. Let's delve in a bit deeper as normally, error messages for audio messages are received if the file format is not supported. Do you know the file format for the audio message trying to be sent (i.e. .mp3, .wav etc.)? Can you tell how long the message is for?
EbonyR_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I am having this same issue. The message is a .qpc file from my father who is also a Verizon customer. It is 12 seconds long.
