How do I report coverage issues within a specific area?
I purchased a Network Extender, and still have calls dropped regularly. I could not find a form on the VZW site to report this.
Thank you
Are the calls being routed through the network extender? Is it possible that you had moved beyond the signal limits of the extender?
Calls are routed through the extender about half the time. I've never figured out why it takes my iPhone 6 so long to connect to the extender after I return home. Often I'm sitting right next to it. I call #48, and it says I am not under extender coverage.
When I bought the extender I lived on the northern edge of Midland, TX. I have since moved closer to town, in a well populated area, and still have very sub-par service.
Verizon needs to know that their customers are unhappy in 79705.
Thanks
Do you have the Advanced Calling feature enabled on your line and phone?
No, I sure don't. It is a corporate-owned device, and I'm not sure whether or not I could get that enabled.