Is there something I am doing wrong?
maybe not pull the battery first
Let's get your call waiting back in action, staceylewis! Please check if Call Waiting feature enabled via http://www.vzw.com/features. Also try clearing cache of the Phone app via Settings>Apps/Application Manager>All>Phone.
YaleK_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
