I am having issues with service with my Iphone 6 plus. In an area that is always Full bars and LTE, my phone drops down to one bar. The other guy I work with has the same phone and does not have the same issue.
Ensuring you have a properly working device is our top priority TheMarine79. We appreciate you working with us and being thorough with your responses to that we can ensure the best resolution. Since the data issue is still ongoing although intermittent, the next best step would be to obtain a new 4GLTE SIM card from any of our corporate stores: http://vz.to/1bYc0fx. Keep us posted with your results.EbonyR_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
We are dedicated to keeping you connected withthe best possible signal. Where is this happening? May I have zip code? Is it primarily indoors? When did this begin?YaleK_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
48809 and 49341. It started a few months ago. Most time it works awesome other times it drops off. Outside of the building.
Why no response verizon
Sent from my iPhone
TheMarine79,
We definitely want to make sure that you have the service that you're used to. Apologize for any delay in response, but our messages are answered in the order received so there may be a delay in response. For a more immediate interaction you can give us a call at 800-922-0204. In the meantime, since you noticed the issues have there been any changes to the device such as new apps, app updates, software updates or even damage? Try resetting the device network settings to see if that helps. See how here http://www.verizonwireless.com/support/iphone-6-reset/.
AdamG_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Still not making changes. It is still doing it from time to time
