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billed but no tracking

I was billed last night for my pre order taxes, so that means it should be shipping soon if i'm not mistaken? but I haven't received any confirmation email for shipping/tracking. is it because it's the weekend? the ship date has been 10/12 and 10/12 depending which way I check my order status. TIA

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j812

10/12 and 10/14***

vzw_customer_support

j812,

Waiting for your new device can seem like forever. You've come to the right place for answers.

The fact that you were billed means it's a good sign that your device is on it's way. I recommend checking your inbox and your spam or junk folder for the trackng information. Additionally, once your device ships, tracking information can also be found in documents and receipts section via My Verizon. Here's a link that will route you there:http://vz.to/1ZAsejA.

If you still have additional questions, don't hesitate to reach out.

KatiM_VZW
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