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Just received my replacement phone and my sim card is not registering. What should I do?

SCARY_TERRY

I just received my replacement phone and the sim card is not working please advise...

Comments

Weth

Go online to My Verizon and activate the card. Look for activate/switch device.

SCARY_TERRY

Thank you.

SCARY_TERRY

This is the message I get... just great! (laughing)

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Weth

Call customer service, they will get it working.

smith6612

If the SIM card in your old phone is still active and fits into the new phone, just swap the SIM. That should take care of everything. Otherwise, call Customer Service from another phone.

Snn5

Live Chat also works.

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