Why can I not use data while on a call with the note 5 ?
Yes, Advanced Calling must be enabled to surf and talk simultaneously. You must also be in a 4G area at the time.
Do you have Advanced Calling enabled?
No is that required to use data while on a call? Just got the phone Saturday.
OK thanks for the help. Have never had to worry about it before.
We certainly want to see you get the most out of your phone everyday, Sthomas730. Thanks to Snn5 for suggesting Advanced Calling! The latest devices have been integrated to support one radio for calls and data via 4G LTE network. You can change the device setting via Settings>Advanced Calling and if needed update the account feature via http://www.vzw.com/features. Advanced Calling provides HD quality voice conversations, simultantous voice/data and HD video calling at no additional charge (data usage will apply). Please let me know if you need any additional assistance.
YaleK_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!