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Droid turbo not downloading text.

Week old droid turbo was working fine until today. Now I can send text ok, but am receiving a message that received text failed. Click on notice to get details but it goes to the create new message screen. No details. I am on a Verizon network extender and WiFi is on. How do I retrieve missed text?

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Verizon_Support

Fish2win-

We certainly want to make sure your messaging is working as it should. Let's gather some info to work towards a solution. Did you have this issue with your previous device? Are you using the native SM app or a third party app for your messages? Does this happen with every text message you receive? Please also confirm if your apps are up to date by going to your Google play store.

CarmenT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Fish2win

My previous phone (maxx hd) worked fine. Apps to date. Using messaging that

was on phone when purchased. Some text only messages seem to go through.

But none with pictures. Sometimes I get a message that text failed and

sometimes not.

On Jul 20, 2015 9:28 AM, "Verizon Wireless Customer Support" <

Verizon_Support

Fish2win, thanks for those details. Try deleting all unwanted text message conversations to ensure that this isn't a memory capacity issue. Next, disable Wi-Fi in the settings of your phone and connect to our Cellular Network. Send a text picture message and keep us posted.

For more device support, click the link below:

http://www.verizonwireless.com/support/

LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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