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I just used my phone 5 minutes ago and now it's unresponsive. I cannot turn it on or do anything with it. I even plugged it in and it's still doing absolutely nothing. I also took out the SD card which still did nothing. I still have 3 months before

lanahduane

Hello. Need help here

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lanahduane

Please

edras

You may have some sort of static charge in the phone messing things up. Try taking the battery out and then reinstalling the battery after a minute or so and see if you can turn the phone on then.

Verizon_Support

I would be just as worried and frustrated with this, lanahduane. Edras offered great advice, however, I just want to make sure that you do not remove the battery from a phone that isn't designed with a removeable battery in mind.

What is the make and model of the phone you are using? Some phones may have a an alternate restart method needed to simulate a battery removal if the phone becomes unresponsive.

Please let us know what model phone you are using so we and the community can help further. Thank you.

NicandroN_VZW

If my response answered your question please click the "Correct Answer" button under my response.

This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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