Something changed its not the same Speed as before.
The_Badger7,
We definitely want you to have the best connection and speeds. What model of phone are we working with? How long have you been having these concerns? Any recent changes since you noticed these changes such as new apps, app updates, software updates or even damage? What speeds are you receiving? Are these speeds specific to one location or everywhere that you go? Are you aware of others with similar concerns?
AdamG_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
*LG 3G second one
*Issues with my phone 2 Months after I purchased.
*No changes to my Cell Phone Apps are fine.
*Three 3 Factory resets, One with Verizon, 2 that I did.
*Is okay but it's been Kotched down ⬇ from where it was.
*15 if us noticed the Lags surfacing the Website and the Speed is okay but
not the same... Areas NH, ME, RI, MA, to mention a few.
*Been told by Verizon Mgr nothing they can do... Going on a Year +
Bitching about this phone.
*Going to buy another Phone out of my pocket if this one doesn't work it's
the carrier.
On Fri, Sep 11, 2015, 9:39 PM Verizon Wireless Customer Support <
Thanks for providing us with a summary of the troubleshooting that you have completed The_Badger7. Your patience is greatly appreciated on the matter. Allow us to look into this from a network perspective. May I ask what zip code are you having slow speeds in? When you mentioned lagging, are you referring to the data speeds or the device navigating from menu to menu? Can we assume that there isn't any physical/liquid damage on your LG G3? As you share the details then we can customize a solution for you.
ArnettH_VZWFollow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
*Speed... Data
*ME, VT, NH, MA
*Bought New to many Issues had to replace with a Refurbished Phone which is
BS...
*Many Force Closes
*This is been going on two Months after I purchased this Phone New...
All you guys do is ask Tons of Questions and don't want to take care of my
Problems... Check my account for call into Verizon should be a good read
seeing it's a year later and I am still Effing with this phone...
On Mon, Sep 14, 2015, 8:47 AM Verizon Wireless Customer Support <
3 Force Closes today...
Phone, Email, Messaging... This phone may have been Rooted prior to my
ownership and NOT totally cleaned.
The Refurbished Phone replaced my New one I bought...
Did you block this message on your site for others to see?
On Wednesday, September 16, 2015, Seeing Beyond
E-Mail Address Removed as Required by the
Message edited by Verizon Moderator
