Unfortunately amazon has stopped working error over and over again

Since the phone did a system update last week I get this error almost every thirty seconds... and I don't even have ANY amazon apps installed.. can't find anything Amazon related in the app manager either... this is getting very annoying

Accepted answers

bizzareone

Make sure everything in the play store is up to date. (play store>menu (3 lines top left) > my apps - update all)

If it continues, make sure you are on the all tab in the app manager then force stop the amazon application and clear data. (the app is one of the default apps on almost all android devices)

All comments

bizzareone

Make sure everything in the play store is up to date. (play store>menu (3 lines top left) > my apps - update all)

If it continues, make sure you are on the all tab in the app manager then force stop the amazon application and clear data. (the app is one of the default apps on almost all android devices)

Scott13033

I looked but I cant even find play store on my device -- I even went through and uninstalled ANYTHING with Amazon on it lol... so thats what killing me now is I cant even find any signs of an Amazon related app running..

Verizon_Support

Scott13033,

Getting this error is quite interesting. No worries! We are here to help! Let's dive in to see what's going on. What's the make/model of your phone? How long ago was the update on this device?

TakendraW_VZW
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