When I try to email the (number)@vtext.com email address from my work address I get a failure notice response # #SMTP# I have attempted to send to multiple verizon numbers and none of them appear to be working.

Why can't I email the (number)@vtext.com email address?

When I try to email the (number)@vtext.com email address from my work address I get a failure notice response #< #4.4.1 X-Spam-Firewall; delivery temporarily suspended: connect to smtp-bb.vtext.com[146.112.61.106]:25: Connection timed out> #SMTP# I have attempted to send to multiple verizon numbers and none of them appear to be working.

Accepted answers

Roy_H

Thank you, I believe I may have found the issue. a support case was opened with verizon support

Ticket NRB000008181201.

I just found out that a 3rd party host had marked the Vtext.com addresses as Spam and was blocking them. I had my IT person speak to them and they have opened it up. I am able to email again. you can close the case now. Verizon Wireless Services

All comments

Verizon_Support

Roy.H, we certainly want you to be able to use the option to send a message to phones by using your email. We are here to help get that to work for you. Have you tried sending them using a different email address? Also you can try using our other option which is (number)@vzwpix.com
StevenG_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Roy_H

Thank you, I believe I may have found the issue. a support case was opened with verizon support

Ticket NRB000008181201.

Verizon_Support

We are always here to help when you need us, Roy. I'm glad that you got to the bottom of this situation and are now able to access your emails. Do you need us to take a look at anything else?

NicholeK_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

themattman

This should not be closed at all. I have tried to email using (number)@vtext.com from both gmail and Outlook based emails and it is failing. So this is a VERY wide spread problem.