I need to turn VM notification on. The instructions say to use prompt 4 then prompt 1. There is no prompt 1. Where do I go to turn notifications on?
jds7jds7,
What good is voicemail without the notification to let you know you have one? We definitely want to make sure your notifications are enabled. What model of phone do you have? What options are you presented with when in the Personal Options menu? http://www.verizonwireless.com/support/how-to-use-voice-mail/
AdamG_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I have a Nokia Lumia running Windows. I can choose personal options, but the next prompt starts at #2. Not #1 which is turn notifications on and off.
jds7jds7 - Having access to your voicemail messages is paramount. I welcome the opportunity to assist you with this matter. I just need a few more details first. Which model Lumia device are you using? Also, is it running 8.1 or an earlier OS version? Lastly, are you subscribed to visual voicemail or just basic voicemail?
EbonyR_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Nokia Lumia 928
Windows 8.1
Regular VM
Thanks
Jan