hello - while I'm very impressed with Verizon and LTE speeds, I work in an area that will only allow 3G speeds - it's very slow 3G, though...I have an iPhone 6...could that be the problem? I don't know what to do!
Peachtreecoder,
Let's get you back up to speed. We want you to have the service you deserve. Let us take a closer look. Is your iPhones iOS up tp date? Send us your zip code to review your area.
YareliM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I am running iOS 8.4.1. My zip is 30728 but the area I'm having trouble with is in 30739.
Thanks for those details, Peachtreecoder! I am showing that this area does have 4G coverage. Please go to Settings>Cellular>Enable LTE, and be sure it is set to either Data Only or Voice and Data. Let us know if this resolve it!
MichelleH_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Well, that's what I've done already. That area code (30739) has spots with 3G coverage only. At least admit that that is the best "coverage" I can get instead of recycling old tips from other posts.
Is there a "real" solution instead of turning celular data or resetting network settings and rebooting the phone? (A common answer, but it's never a solution - some customers still get crappy 3G or 1x speeds in certain areas.)
