Hello, the past two days all I have been trying to do was but a certified preowned Apple iPhone. When I started the call you couldn't just get a human being.. I was hung up on twice to get someone to talk to. I had to eneter my security code wrong 3xs just to get someone to talk to. Today alone I was transferred 7 times. Finally to to someone seems like it's going fine then they tell me that I have to restart my prepaid plan. I told them I have automatic which you get 2GB and not just one. I had been asked if I wanted to go to no contract. Why would I do that when I get more with prepaid? It was very frustrating and I am unhappy with the HTC I have now. All I wanted was to purchase the new phone. My family and friends have pretty much all left Verizon because of issues and I thought I would give it another try but clearly I was wrong. Trying to send an email to someone is impossible.
