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Unlimited data 30 dollar a month hotspot

tpalermo30

I see in my phone on the Verizon App it says, "4G mobile hotspot Use your Verizon wireless 4g LTE smartphone to get online access and share your data allowance with multiple WiFi enabled devices" now I've asked a few people about this and I can't get a good answer. Some people say it's unlimited data to use computer and tablets with my 4G service, other people are telling me no it's not unlimited it's only good for the first 2 GB of data than I have to pay like 15 dollars more to use more data.

All I want to know for sure is if I pay an extra 30 dollars a month and have unlimited data will I be able to use my phone as a hotspot with unlimited data or no?

Thanks,

Tony

Accepted answers

Ann154

The hotspot isn't automatically add to the line. You have to manually add the feature in your MyVerizon account online. If you were using the hotspot function and not paying for the hotspot feature on your unlimited smartphone data plan, then you were using unofficial methods to create a hotspot on your phone.

All comments

redwood66

If you have an unlimited data plan you can pay the $30 and have a wifi hotspot for other devices. I don't think that other plans allow the add-on of the hotspot. I have the hotspot on 3 unlimited data lines.

tpalermo30

And the hotspot is unlimited as well? The reason I am asking is sales reps at Verizon tell me it's not unlimited it's only good for like 3 GB a month.

redwood66

I only know that my hotspots are unlimited based on my unlimited data plan. Are you sure you have a grandfathered unlimited data plan? Maybe the rep is not understanding what you are asking?

tpalermo30

Yes i'm on an unlimited plan you might be right the rep might not understand what I wanted to do. Thanks for your help in this matter.

redwood66

You are welcome. Can you just add it online without talking to a rep? I do most account change things like this online.

tpalermo30

Yes I found it in my Verizon app I can just add it within the app so I don't have to talk with anyone. Which is very nice.

Vzisillegal

We should have to pay for it. What Verizon is doing is ILLEGAL according to the FCC RULES. THEY ARE ABOUT TO GET HEAVILY FINED

Vzisillegal

I meant shouldn't have to pay

Ann154

The FCC already ruled the unlimited smartphone data plan is bound by the old terms before Block C and Verizon is allowed to charge customers to add the mobile hotspot feature to their lines.

muthaph

What if I don't want a hotspot on my phone I sure don't want to pay the extra money for something I've had all these years and haven't had to pay for

Ann154

Vzisillegal

That's EXACTLY what I'm saying. I give Verizon 140.00 a month for 1 phone line, now they want an extra 30. Screw that. I have faith that FOXFI will fix this and give us free WiFi again. I spoke to the FCC today.

psandt

Anyone had experience with Verizon removing your unlimited data when adding the 30 dollar unlimited hotspot? This happened to me today on a grandfathered unlimited plan. Got put through the run-around on via customer service and not sure what plan of recourse I've got for getting it re-instated.

Ann154

How did you go about to add the hotspot feature? If you changed your data plan, that wasn't the proper method. The mobile hotspot feature is added by going to the Change Features area of your MyVerizon account online. You don't touch the smartphone data plan.

Now if it is changed, I'm not sure what recourse you have. I guess you could call customer service and request them to reverse the changes you just made. You might have to put an inactive pricing request.

Good luck with it.

TN_RN2011

Do you know if I could purchase a router and then activate it to my acct and keep my unlimited data status? Or will activating a router cause red flags and sirens to go off at VZW HQ and my data plan be changed? Thanks!

Verizon_Support

TN_RN2011,

Great question! It's important to know all options available. Different types of devices have different plans. Switching to a different type of device would require selecting a plan that is compatible with it.

AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Ann154

No you can't change the unlimited smartphone data plan to a unlimited mobile broadband data plan by changing the smartphone to a LTE router. The two data plans are coded differently in the system and there has never been an unlimited mobile broadband data plan. All 4G LTE mobile broadband devices require a tiered data plan since the first USB modem was announced in 2010. It would be changed to a tiered data plan with the activation of a LTE router on that line.

psandt

The CS rep I talked to said it was a feature change, not a data plan change. However, looking at the bill they changed the data plan. Looks like I'll have to call them and see.

Ann154

psandt wrote:

The CS rep I talked to said it was a feature change, not a data plan change. However, looking at the bill they changed the data plan. Looks like I'll have to call them and see.

If the bill is already generated, then you could be out of billing cycle during which the change was made. This will make reverting the plan much more difficult if it was truly a misunderstanding of the request to add the hotspot feature. If it has been 14 days or more since the change, the difficulty increased to near impossible to find it if it was a true mistake.

Vzisillegal

I see Verizon changed my name. Wonder how they did that. Wow, I believe that's illegal too

pherson

Laughable. Hahaha

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