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LG G3 Blue screen

Hello, while watching Netflix last night, my LG G3 suddenly turned itself off and restarted but just boots to a blue screen and then shuts off again. I then cant power it up again without pulling the battery. Then it just goes to a blue screen again. I tried holding power and volume down to restore it but it doesnt sray powered up long enough to do anything. Anyone have any suggestions?

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Verizon_Support

Dpetersman,

I would be heart broken if my phone went down while watching Netflix. Let's look closer at yours. You mentioned holding the Power + Volume Down Buttons together. Did the System Recovering Screen ever even pull up? Did you try this while the phone was both off & on? How about on & off of a charger?

ChristinaM_VZW
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Seattlerockgal

Mine did this about a week ago, after the phone had several other problems. I'm sad to say the phone was not repairable. I had to buy a whole new phone as my insurance carrier had no replacement phone to send me. I've heard that other people have also had this problem with the LG G3.

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