Help!

EPN2016

Why is it [Everytime I have posted my question] telling me that I don't have permission to ask questions about my phone? Question was:

"Hello, I have some questions about my new Samsung Galaxy Note 4 and it's Samsung apps. ...who could I talk to about that?"

Why is that a problem?

Verizon_Support

Hey there! We can certainly assist with any questions you may have regarding your device and it's applications. Please ask away! 
TylerK_VZW
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