LG V10 fingerprint scanner stops working with the case on. This is a known issue. I read LG released a patch for AT&T few weeks ago. Any clue if the patch is available for Vz ? I want to buy this phone if patch is available.
Thanks
Sankar
http://www.androidheadlines.com/2016/01/verizons-lg-v10-gets-bug-fixing-ota-update.html
It's also been reported this fixes the fingerprint scanner problems.
ukdk550,The fingerprint scanner is very useful for security and we want you to be able to take advantage of that feature while still being able to take care of your phone. I checked to see what options we have available, but first, we want to make sure you have the most recent software version installed. Can you confirm which version you have by going to Settings>About phone and providing the Software version that’s listed? Also, please share what troubleshooting steps you’ve already tried for us. ShawnteJ_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!