Stolen Battery

josephyhu1

A battery that I had ordered for my Samsung Galaxy S3 was stolen. I know this because the mailman told me that she had put a package in my mailbox the exact same day it had been stolen and the exact same day the tracking page had said it was delivered; but when my landlord looked inside the mailbox a short time later, she said she found only a letter for her son. So someone had to have taken my package before my landlord checked the mailbox. My question is if the battery I ordered are never found, do I have to order another battery and add extra charge to my bill along with the charge that was added for the stolen battery that I had ordered?

chris1060

Short answer, yes. The shipper sent your item, and tracking information shows the package was delivered. They did their part. The package was lost AFTER the postal service took possession. The seller is not responsible for replacing the item. That would bee like going to the store and purchasing a tv and dropping it in the parking lot. The store is not responsible. The best thing to do is contact the Postmaster at the delivering post office and file a theft if parcel complaint.