Everything works normally except media (YouTube, Facebook) sound quit working. Any suggestions?
Larry_J,
That certainly is an odd issue but let's dive in here and see what is going on. What model device are we working with? Did this start after processing something on your phone, like an update or download?
SandyS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Thanks, figured it out.
On Jan 21, 2016 6:36 AM, "Verizon Wireless Customer Support" <
Larry_J So happy to learn you have figured it out. It’s nice to know we are here should you need us. However, it is extra nice when we get it. http://vz.to/1UUW79aDeloresK_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
