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Got an electric shock from Samsung S6!!

I just got a strong shock through my fingers from my S6 that made a popping noise as it flew out of my hand, then made some more noises and the light is still turned on and it's still plugged in to car charger. I'm very afraid to touch it! What do I do??? That hurt!

Comments

L84

That's freaking crazy. Was it charging while you were using it?

Verizon_Support

Oh no! We want you to have an amazing device not a shocking one. We highly recommend bringing the device to a store so they can run diagnostics on it.

CarleyR_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

smith6612

Sounds like the car charger may be a culprit here. Unplug the phone from the charger, give it a minute to discharge, and you should be fine.

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