why customer service agent [Personal information removed as required by the Verizon Wireless Terms of Service] lies to his customers
Thank you,
Verizon Moderator
and how we can locate him from here .....I think you just wan to vent cause no info here...what happened what was told what was reason you called .....now we are clue less too :smileyhappy:
Hi,
If any of you deal with Verizon agent named [Personal information removed as required by the Verizon Wireless Terms of Service] be careful because he lies to you and cost you more money. I can't believe Verizon has these kind of employees working for them. Be careful with Verizon agents.
unhappy7customer I want to help with this situation. We are sorry that things did not go right last time. Please reply to the Private Message that I sent you.JoelRR_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I was told by him and his manager that I would not be charged the early fee for transferring phone to prepay and I was
the person who did that to finish that process that person suppose to informed you. Did you completed that process by calling or in store?
They didnt and told me I wouldnt have to pay that fee so we finished the process during the same phone called.
unhappy7customer, I want to get some closure for you. I have sent a follow-up Private Message. Could you please respond, so we can get in touch?JoelRR_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
