Several times a week the touch screen on my LG V10 stops working where I have to do a battery pull to get it back. Is this a known issue for this phone?
@mcappuzzoIt’s important to me that your LG V10 device screen is working properly.When did this problem begin? Are you doing anything specific on your device when this is happening? How often is the screen freezing or not responding? Please let me know so that I can further assist.AnthonyTa_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
It happens usually when swiping from the lockscreen. And it has been
happening since I got the phone.
On Thu, Jan 28, 2016 at 2:38 PM, Verizon Wireless Customer Support <
This is very odd. Your touchscreen should not be doing this. Let's keep digging. On your lockscreen, do you have it set to swipe or a passcode set. What happens if you try changing what you have your lockscreen set on? Do you notice a difference?
ChristinaM_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Mine is less than a month old and the screen has started just going dark and flashing once or twice like a notification and I have no idea why.
I've always used swipe. I've had the stock lockscreen and third party
lockscreen and it happens with both.
On Sat, Jan 30, 2016 at 3:51 PM, Verizon Wireless Customer Support <
