My Motorola Droid Turbo caught on fire when I upgraded it from 32GB to 64GB. If I had not been home, the house would have burnt down. I had just charged it up to 100% and started moving photos and music from my phone to my SanDisk 64GB external wireless hard drive. About 5 min. into it I noticed fire was shooting out of the volume control/sim card area melting the plastic, cracking the glass leaving burnt marks underneath the glass and almost catching my pillow on fire. I laid my phone and my drive on the pillow together and had left the bedroom to go to the kitchen and just happened to look back to see the fire. I ran back in picked up my phone and burned my hand; it was red hot and making a sizzling noise, so I threw it down on the carpet and started kicking it around until it cooled down enough to pick up. I took it to Verizon and they said it wasn't their problem that I needed to contact Motorola. It took me 22 days to finally get someone to tell me what to do and I get a RMA number and ship it back to see if the damage is covered under warranty. Meanwhile, Verizon rents me a mini droid for $220.00 until my phone is fixed or replaced because it was still under warranty (only had it for about 5 months). This mini droid is worthless with only 16GB and a keyboard made for toothpick fingers. My attorneys are trying to get me to sue but I am waiting to see what Motorola is going to do. If they try to say the damage was caused by the user and try to make me pay for another one, I will take them to the cleaners. I am tired of the crap; the way they make their customers pay for data usage when you use their Verizon Cloud Storage. If you store photos or music in the cloud, they charge you data usage when looking at your photos or listening to your music..........give me a break !!
No wonder they give you 35GB for free of the cloud, they make $15.00 for every GB of data usage you use. WOW, what a rip off !!!!!
