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spam direct to voicemail

I've been getting spam voicemails. My phone doesn't ring, I just get a "new voicemail" alert. It is always the same message, about getting a loan. I have no idea how a spammer can get a message directly into my voicemail, but is there a way to stop it?

Comments

Ann154

Does your phone have an option to send all unknown numbers to voicemail? Could you have saved the number previous as a "Spam" Contact and set it to go directly to voicemail?

hdelman

I haven't done anything with regard to sending calls automatically to voice mail. I routinely get calls from numbers not in my phone book due to my work. And I do, occasionally, get calls where caller ID is blocked, so it can't be that.

Verizon_Support

I know its annoying to get unwanted calls hdelman. We can help. You can block them online via your My-Verizon account. You can also try adding your number to the "Do Not Solicit" list https://www.donotcall.gov/ .

KinquanaH_VZW
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hdelman

Unfortunately, I don't know the phone number of the spammer, since it never rings my phone. Is there a way to determine the phone number from a voice mail message? And BTW - I am on the "do not call" list.

SuzyQ

If yo have Visual Voicemail, the number would be there, or show as unavailable or restricted. If you have the standard voicemail, you can press "5" during the message playback and hear the date, time, and number (if available) of the caller.

Verizon_Support

Unfortunately, we are unable check the phone number from the voice mail if they are calling blocked. They may be calling from an automatic dialer.

hdelman

I'm surprised Verizon allows a caller to bypass my phone and go directly to my voicemail. There ought to be a way to stop that!

CHIA3d

putting your number on a do not call list is like filing for a restraining order. Sure you get a shiny piece of paper but it is only good if it the party it is designed to stop abides by it.

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