Why can we not be on a phone call and use the web accessing? We are paying premium prices but restricted on our use.
If you have an iPhone 6 or above you need to activate Advanced Calling (might show as HD Voice now) on your Verizon account and then make sure you have Voice and Data turned on in settings for this to work. But to answer your original question, no it's not a breach of contract. No where in your contract does it say you must be allowed to access data and voice at the same time. It's a great feature and convenience but it's not a requirement that carriers provide it. Once upon a time it didn't work at all on Verizon (or other CDMA carriers if I'm not mistaken). Now that Verizon has Advanced Calling it's working on eligible devices.
it depending on what kind of phone you have ? but no its not breach of contract.....
from my understanding it is for all phones... this is very limiting for me... and also i do a lot of conference calling and you are very limited on conference calling. you can only call 2 people and you have to call them both.. one or both cannot call you or you cannot conference them together.. and i need to conference more than 2 people together..
I am going to assume you have IPHONE or is it another kind of device....
yes.. i do have an iphone
I would call Customer Service and see if you have a feature for HD calling enabled for your line. Most smartphones have that capability but may need to have that feature added. That should allow you to use data while on a call.
just wondering are you in 4G LTE area (signal bar should say 4G) and have Advanced Calling enabled on your line
Bdttfn, we're here to figure this out for you. Smartphones do everything, and we want you to get the best out of yours! Which model iPhone do you have?
MarcusS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Considering the iPhones were never capable of voice and data simultaneously because of the radio hardware UNTIL the Advanced Calling feature was introduced and enabled by the customers on their lines, it definitely wasn't a "breach of contract".
bdttfn wrote: ... and also i do a lot of conference calling and you are very limited on conference calling. you can only call 2 people and you have to call them both.. one or both cannot call you or you cannot conference them together.. and i need to conference more than 2 people together..
bdttfn wrote:
... and also i do a lot of conference calling and you are very limited on conference calling. you can only call 2 people and you have to call them both.. one or both cannot call you or you cannot conference them together.. and i need to conference more than 2 people together..
Cell phones do three way calling, but not conference calling. That would be provided by an app or third party service like: Free Conference Call | Full Featured Free Conference Calling
AS of iOS 8 an iPhone can conference up to 5 or use a number of apps to conference more.
How to Use an IPhone for Conference Calls | eHow
