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MMS Settings on iPhone - View/adjust?

Wondering - I've been having problems with MMS messages - both Group and Picture for some time now. iOS / iMessages is working just fine and has been and I've reset network settings, factory reset, etc. Just curious if there's any way for me to check how MMS is configured on my phone and/or account??

Please help!?! Thanks!!

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Verizon_Support

JohnnyDoe, let's make sure that we have all of your features working on the device the way they should be. How long have you been having this issue with MMS? What kind of issues are you having? Are you not able to send and recevice MMS Messages? Also, which iPhone do you currently have? Please keep us posted.

KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

JohnnyDoe

I have the iPhone 6S Plus. I've been having the issues since back in November. The issues I'm having is any non-iOS user (i.e. Android / Blackberry / etc.) sending me an MMS picture/video message or anytime I'm part of group messaging thread - I'm not receiving the messages for hours sometimes days later.

I've reset network settings, verified MMS & group messaging are turned on, cleared all my old threads, factory reset my phone through iTunes and setup as a new phone. None of these solved the issue. So I downloaded Verizon's Messages+ app and I don't experience this problem at all - which leads me to believe it's either how MMS is configured on the phone or it's a phone software issue (which doesn't make much sense since I've factory reset the phone).

Verizon_Support

JohnnyDoe, thank you for providing us with this information and we are heading the right direction to finding a solution to this issue you are having. Very strange that this is happening and let's get some more information. Have you noticed this happening at a specific location or everywhere you go? Is anyone else experiencing the same issue you are having?

GersonG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

JohnnyDoe

It's been happening everywhere - not just home calling area but work and where I've been traveling to.

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