Child Item

Site Totals

61396 Questions Answered 269 Categories

Verizon 4G speed of 0.18 mbps at Corning Tower (Empire State Plaza) Albany, NY.

Three of my colleagues have same issue. they say it has been a month since the speed has been sluggish. Whats going on Verizon? Speedtest app shows 0.18mbps, and sometimes it says no connection at all.

Previously the speed was good. I switched from AT&T in November and Verizon has been a nightmare since Day 1. Still pending issues to be resolved. some of the chat session IDs I saved: RT20065207234, RT2856187051, RT2856180428, RT2856186295, RT20042780017, RT15744617979

I guess they spend just on fancy TV adds with color balls, and back-up QBs, rather than on fixing issues.

Comments

Verizon_Support

@Nepasider, speed is important to us as well. I'm here to help. What type of device do you have? Do you have this trouble anywhere else? What's the zipcode that you are having trouble in?
AdrienneP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Nepasider

I and one of my friend have an iPhone 6s, other 2 colleagues have Iphone 6 and 6 plus. Its Empire State Plaza, Corning Tower, Albany NY 12242

Verizon_Support

Nepasider, we know how important it is to have fast speeds for data. Everything looks good at that zip code for our network. There are factors that are out of our control that could affect the speeds. Is this happening when just inside, or does this also happen when outside as well? How far from that location does the service improve?
StevenG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Child Item