My sons phone will not receive or send messages or phone calls
Is the account current? Have you tried reseating the SIM card?
what message he get when he try to call out and what message others get when they call him?
A506275,
I want you to have a working phone. Let's look at your area in more detail. What zip code are you in? When did this first start?JasperMM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
is the phone activated, is network data turned on, or is wi-fi selected????