nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Child Item

Site Totals

3171 Users Online 5850781 Members 365754 Discussions 61914 Solutions

How can I get a replacement phone with Asurion Cellphone Insurance Claims?

NZiemer

I have had my phone for over one year. I wanted to get a replacement phone because mine started to not work correctly back in Oct. of last year. I waited until today which is now 6 months later because the phone is worse now then ever. I had had the Insurance coverage for over one year and paid my dues. My claim was denied due to my Policy stating I should of filed the claim withing 90 days. Verizon has now lost a customer.

Comments

naansalad

question is what was reason you waited to file claim ? did someone stopped you to file claim? were you waiting for funds to pay deductible?

what exactly is issue on device you having?

you are covered for lost/ damage device under protection if you have insurance (just a hint)

Weth

The policy you agreed to is clear on this matter:

2. This insurance does not apply to loss or damage caused by or resulting from any of the following: a. Delay, Loss of Use Delay, loss of use, loss of service, loss of market, or any other consequential loss or damage, including, but not limited to, loss of time, loss of profits, inconvenience or delay in repairing or replacing lost or damaged Covered Property. b. Dishonest, Intentional, or Criminal Acts Dishonest, intentional or criminal acts by an Insured or by any person entrusted with Covered Property, whether acting alone or in collusion with others, with respect to his or her coverage under this insurance. c. Obsolescence Obsolescence or depreciation. d. Wear, Deterioration, Latent Defect (1) Wear and tear, deterioration; or (2) Hidden or latent defect, including equipment design defect, or any quality in the property that causes it to damage or destroy itself. e. Electrical and Mechanical Breakdown Mechanical breakdown and disturbance caused by battery power or any artificially generated electrical current. f. Cosmetic Damage Cosmetic damage, however caused, that does not affect the manufacturer’s intended use. This includes, but is not limited to: (1) Cracking, marring, or scratching. (2) Change in color or other change in the exterior finish. g. Covered Under Warranty Loss or damage that is covered under the manufacturer’s warranty. In the event we have knowledge of a prior malfunction, proof of repair may be required before coverage for future claims is applicable. h. Late Claims Claims reported to Asurion Insurance Services, Inc., more than 60 days after the time of loss or damage.

Child Item