Play store is saying I need to allow background data, but I don't see how to do it, any ideas?
Cancel request. I wound up doing a factory reset. Nothing like worked
On Apr 12, 2016 9:23 AM, "Verizon Wireless Customer Support" <
We're always here for support. Are you able to check settings on the device? If so, please select Settings>Developer Options>Don't keep activities, and ensure that the box is not checked. Let us know how everything goes.KleoL_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
That box is not checked, Anny other suggestions?
I checked the developer options and that is not checked. Any other
suggestions?
On Apr 9, 2016 5:35 PM, "Verizon Wireless Customer Support" <
See if the suggestions in this thread help:
Ellipsis 7 Android Version 4.4.2. Background data restricted and won't play videos
Thanks for taking these steps to troubleshoot, Jax49. We will get to the bottom of this! Did this start after installing any new apps or updates? What is your current system version found in Settings>About tablet? Please also go to Settings>Apps>All>Play Store>Select Clear cache and/or Clear Data then test again.
YaleK_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
