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How do we get better service?

DonnieL

I live in the Midlothian, Tx area. Our cell phone signal is so weak we had to add a Samsung booster to get service in our house. It works but constantly has to be rebooted because it freezes. Is there a solution to this issue?

Accepted answers

Snn5

Enable/Disable Advanced Calling - 3G Network Extender - Smartphone | Verizon Wireless

To enable HD Voice on your compatible iPhone:

Tap Settings
Tap Cellular
Tap Enable LTE
Tap Voice & Data

You've successfully enabled HD Voice to your iPhone 6 or iPhone 6 Plus.

To disable HD Voice on your compatible iPhone, simply switch the Voice & Data selection to Data Only.

All comments

Verizon_Support

We want to ensure that your extender is functioning in top form. Lets take a closer look. Can you further elaborate on what you mean by the Network Extender freezing?

_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

DonnieL

It quits putting out the signal. I have to unplug it and then plug it back

in to restore signal

On Sunday, April 10, 2016, Verizon Wireless Customer Support <

DonnieL

Also have to turn the LTE off on our phones to get the signal from extender

Sent from my iPhone

Snn5

You don't have to turn off LTE, just make sure VoLTE/Advanced Calling is disabled.

DonnieL

VoLTE? Where do I find this on iPhone

Sent from my iPhone

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