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No Service

I have had no service for a couple of days. I am able to send text messages in areas with WiFi but not recieve them, and when I try to make calls I get a popup telling me to turn off airplane mode first, even when airplane mode is not on. I have restarted the phone several times and removed and re-inserted both the battery and the SIM card, but it hasn't changed anything.

Comments

Ann154

Which phone model do you have? Are you using the Verizon Messages+ application for you text messages? Have you checked the network mode setting and verify it is on the LTE/CDMA mode? Have considered getting a new SIM card to see if that works?

Sam145

I have the LG Transpyre, which doesn't allow you to change the network mode settings. I have not looked at getting a new SIM card yet.

Verizon_Support

Sam145,

I'd be lost without service. Let's get yours back. The Transpyre is a Prepay device. Do you have service set up on Prepay? If so, you will want to contact them directly so they may look further into your account: 877-777-5759 or 888-294-6804

ChristinaM_VZW
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