I recently received a Galaxy S2 smartwatch as part of the recent Verizon Galaxy S7 phone promotion.
I've several issues and questions about the watch, so I called Verizon, who transferred me to Samsung, who dropped my call even though they asked for a call-back number in case that happened (they never called back anyway). Non-existent customer service on both ends, so I thought I'd try to get some answers here from you kind folks.
1) Every time the watch is powered on, I receive the following prompt:
"Activate
Make a call to
activate your
Gear number."
...with an "X" on the left and a checkmark on the right. I press "X", because I do not want to activate a cellular plan on the watch.
I then receive this message:
"Activation will be
stopped. To activate
later, call *228."
The trouble is, I'm forced to go through these prompts every single time power is cycled on the watch. This is very annoying, to say the least. How do I turn this prompt off? I sincerely hope there's a way to do that.
2) If my watch is connected to my S7 phone via Bluetooth, everything seems to work except for email. Actually, when I first configured email information on the watch using the Samsung Gear app and connected it to my S7 via BT, it did display 4 older emails, but no current email. The next time I accessed the watch email app, it told me I had no email. Not true, there were 7 new email messages on the S7 phone. It's been that way ever since, always reporting I have no email waiting, when I most certainly do. I've Googled the issue, and can't seem to find a fix. Would someone please suggest a method of troubleshooting this problem?
Note: I'm using the "stock" Samsung email app on both ends (phone and watch).
3) If you don't have a cellular plan for the watch, exactly what purpose(s) does its Wi-fi serve? I can't seem to find any information about that anywhere either, and even Samsung couldn't tell me.
Again, any help or suggestions regarding these issues would be greatly appreciated. Thanks!
