I have one contact that when they text or call I don't get a notification or ring. I get no indication that a text has arrived or anything. Its like there text has as lreadu been read. When I pull the contact list up and find there name, there's a picture of a speaker with an x next to it. I've tried deleting the contact and reentering it but it still doesn't work and that icon automatically pops up next to the name. Any advice?