There is no change when I plug my buds into smartphone. The sound continues but not through the earpiece. What can I do?
TThe only option I can see is doing a cache wipe or a hard reset. The jack has electric components. Worked on my iPad just fine. Otherwise look at replacement options. Do you have the extended warranty? If not I'm sure you can get a new upgrade now after 3 years ubless another line used your upgrade.
try another set of headphones
Not being to get sound through an earpiece to work on your Razr can be troublesome, Succulent. Let’s get to work on your Non-Smart phone being a Motorola Razr. Now this device does not have an ear phone jack. Are you sure on which device you are using? Please confirm the device you have and post it so we can look into a solution.
EdwinW_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Which exact phone model do you have? There have been multiple devices with the name Razr in them manufactured by Motorola.
The phone model is droid razr HD with an android version 4.4.2 and it's
3 yrs old. Thanks for any help you can provide.
Your description was a little bit vague. What happens when you plug in headphones/ear buds? Is the sound coming through the headphones or the phone? Have you tried a different set of headphones?
My husband and I have the same phone model. My phone works with earbuds but his does not.
Yes, I've tried different earbuds with his but there is no sound through them. Plugging in does
not change the sound coming from the smartphone. Does this explanation help? Any other
suggestion?
