How can I upgrade and get the deal?
Are you eligible for an upgrade? Is your current phone one of the eligible trade-in devices? Is it paid off 100%?
Getting the best deal on your next new phone is a must, lazybear123. I am sorry to hear that you have been having trouble getting an order processed. We are here to help. Please respond to the private message I have sent you to get started.
JosephE_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
