I previously had strong coverage in my neighborhood (zip code 07302), but since a lot of new high-rise construction has come in, I am now getting 1-2 bars and often 1x coverage. My neighbors are complaining of similar issues. I have a Galaxy S6, my husband has a Galaxy S5, neighbors have a variety of phones including iPhones. Rebooting does not resolve the issue. Service is poor both in home and on the street. My neighborhood is supposed to be 4G LTE.
I have little patience with this - I'm looking into T-Mobile service already, even though I've been a staunch Verizon customer for well over a decade - but the neighbors have asked me to add my complaint to theirs so that Verizon at least has a chance to resolve this. The lack of a place to formally report a coverage issue, and the rigamarole I had to go through to get into this forum, are not endearing Verizon to me at all.
Currently 1 bar 4G in my home office, but if I walk outside I'll be at 1x with 2 bars maybe. Does Verizon respond to this forum and these issues?
