When do I get my iPhone credits?

So I traded my 6 plus for the 7 plus and got the full $650 value. So since it takes 2-3 billing cycles to start getting the credit to my bill how does it work for the 2-3 cycles the credit doesn't go on bill? Do you get those months credit on the first bill the credit starts or how will Verizon hande it?

Accepted answers

Weth

This is the only information I can find on your question - cm71td posted this on September 28

I asked Mary in Verizon customer service this same question. Here is my understanding of her answer:

For the first two bills, you will pay the full payment for the new phone.
On the third bill:
- Your phone payment will be reduced to account for the trade in.
- You will also receive a credit for the amount you overpaid on the first two bills.

iphone 7 bait switch

All comments

Weth

This is the only information I can find on your question - cm71td posted this on September 28

I asked Mary in Verizon customer service this same question. Here is my understanding of her answer:

For the first two bills, you will pay the full payment for the new phone.
On the third bill:
- Your phone payment will be reduced to account for the trade in.
- You will also receive a credit for the amount you overpaid on the first two bills.

iphone 7 bait switch

Ecuaboi

That's correct. The first 2 months you will pay for your phone. On the 3rd bill, you should see a credit of $27.08 (guessing) plus 2 months that you already paid. just be sure your account is in good standing and have your line active for 24 months

Y2KFLHR1

you are lucky you got the 650, I just wasted a few hours of my life to get verizon to honor that deal. Preordered the phone and the rebate was 650, when it was delivered it had changed to 450, I was guaranteed that I would be credited the correct amount when I sent my phone in, but again Verizon reps lie! I finally was able to get my 200 credit but I will NEVER renew my account with them, 2nd upgrade, 2nd set of lies and hassle.

TRANTA04

Do you mind to provide how did you get the $200 credit back?

They gave me $160 for my iPhone 6 and $40 for iPhone 5s and both in excellent condition.