I went online and changed my password as they advised, but the account is still locked. What else can I do?
EDWTOR97,
Being able to manage your account is a must and we're happy to help! At this point in order to unlock the account it would require more access than we would have within this public forum. For this reason I have sent you a PM and we can further assist there. We look forward to your reply.
AdamG_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
OK I changed my password and account security code and email well basically everything it still won't let me in it keeps saying"this device has been reset please enter an account that was synced with this device can u help me
