I have a Samsung Note 5 that I just got in April. It recently fell and the screen cracked. I see that my deductible is $149. My question is can I get a different phone or am I going to have to stay with the same phone?

I have a Samsung Galaxy Note 5 that I just got in April. It recently fell & the screen cracked. My deductible is $149. Can I just get a new phone or do I need to stick with the one I have? Like for example, can I get a used blackberry or do I need to get a used Note 5?

Accepted answers

Momma23dogs

Asurion will send you a Note 5, the same as the one you send in for replacement.

YOu mpay not get a different phone

All comments

Momma23dogs

Asurion will send you a Note 5, the same as the one you send in for replacement.

YOu mpay not get a different phone

bearone21

suggest you get a case for it. i'm a believer in the otterbox defender.

pherson

YYou can also purchase a used phone from various websites if you want something different .

bearone21

yes with a risk as you don't know what kind of problems you're buying & the seller won't have anything but praise for the phone you're about to buy.

pherson

Thats the same with new phones too.

unknown

the price of the phone vs repair and frustration equals get it repaired. can you afford another new one.

bearone21

no, a new phone does give you some protection with a warranty.