I work for the federal government and we work with America's heroes. Why is that all we get is 12% off our bill, but HCA and state workers get 20% off. I say this is a slap in the face because we work in a healthcare setting as well and most state workers work on roadways and such. I think that this needs to be looked in to. Please explain to me why we only get 12% and don't tell me it is because I work for the government. I have been with Verizon for MANY years, but I am getting ready to take my service elsewhere.