We had AT&T and went on vacation around the country. It didn't work as well as we expected, many people with Verizon around us had service when we didn't. We have heard the claims of the #1 network and coverage on Verizon, and saw the $650/line offer and were ready to give it a try. Sadly, things didn't go as expected. The service in my area (saint louis, MO) is HORRIBLE!! If you can get decent coverage here, dropped calls and unsent/delayed messages are extremely common (even with 3+ LTE bars) and the data service has high latency along with often slow speeds. VZW WiFi? Even worse than using the cell towers, no matter which WiFi network I'm connected to. I've had more issues with Verizon in my home area in fewer than two weeks than I have with AT&T for the entire half-decade I've had them. We're done with Verizon, and would like back to AT&T, a service that works extremely well here. We called CS to try to get our old phones back, they said there's no hope, even though in the store we were told we had 14 days to try it, and if we didn't like it, we could go back to AT&T. This is pathetic. My question: what do I need to do to get back to AT&T? I use my cell phone very often for very important things, I want a network I can rely on. Thanks.
